Solutions
 More than ever, corporate Leaders are under pressure to make sure technology investments improve their company's competitive position and boost the bottom line. With global sourcing of IT emerging as a highly effective option for achieving these goals, many organizations are implementing "active sourcing programs" to select and manage a roster of best-of-breed IT offshore service vendors. Several Fortune 1000 companies have chosen CSI as a strategic partner to help them manage key areas of IT, due to our deep capabilities in industry verticals, technical strengths and innovative, flexible service delivery.
CSI has helped numerous clients meet their global sourcing needs by helping them identify, evaluate and configure their IT architectures across multiple geographies to reduce costs, mitigate risks and maximize performance.
In the fast changing global markets, organizations strive to achieve the state of zero latency in the flow of information, and have lower response times to be able to make innovative offerings to the market. Enterprise Resource Planning Solutions are a pre-requisite to newer business initiatives and strategies. CSI & CBS leverages its experience across domains and technology platforms to deliver faster returns on investment for its clients. |
Human Capital Management
The Human Capital Management department of the 21st century and beyond is a crucial business partner for each department (Financials, Supply Chain, Customer Relations) in reaching its annual, short-term and long-term goals. HR helps the other departments obtain and retain the right talent, the right people, and the right resources in this mobile and global society, to achieve the organization's business goals and objectives.The single most effective step you can take to strengthen your operations is to improve your resources hiring and retention process. CSI Corporation has provided workforce solutions to our clients for more than five years. We are especially proud of our proven experience in providing highly skilled technical consultants to the ERP industry.
At CSI, our 10 to 20 plus years of experienced consultants understand, live and provide solutions to the challenges and demands of today's Human Capital Management. In other words, CSI consultants work with you to provide you the full circle and wheel of Human Capital Management. Prior to working with CSI, majority of our consultants worked at PeopleSoft Corp, Oracle Corp, and/or one of the Big 5 consulting firms. |
Customer Relationship Management
At CSI, we believe that improving and prolonging customer relationships is more than the latest management fad and requires more than a product-based solution alone. We view Customer Relationship Management (CRM) as an important investment for organizations, In many cases it requires a reengineering of how organizations measure and incorporate customer data into their strategic business decision-making.
CSI was an early adopter of technologies that help organizations analyse and incorporate business intelligence with Customer Relationship Management tools. Our organization has over 10 years of development, implementation and customization experience in leading CRM Applications (Microsoft Dynamics, Siebel, Oracle/PeopleSoft and SAP).
We recognize that each organization’s needs are different, and that there are mixed views in the marketplace as to how much CRM is ‘enough’ and how much is ‘too much’. CSI is a technology-neutral organization that can help your organization identify the right path to execute your CRM strategy. We can help you take your existing CRM environment to the next level or help you reassess why a scale-down may be the best route to embark upon. |
Project Management
CSI provides Project Management consulting services to support your organization in many different ways. Our certified Project Managers design, analyzes, implement, and test project plans and all other phases of the software development life cycle. This is achieved through:
- Program Management Office services delivered through our “co-managed” delivery solution
- Organizational change management, business and requirements management through business analysis
All CSI Project Managers bring a wealth of experience to their projects, but what sets our organization apart from many others is the wide exposure to Best in Class methodologies and specialized project managers by industry. Our organization believes vertical and industry specialization offers a distinct advantage to clients by having individuals with an understanding of the specific business challenges in a given industry, in addition to various methodologies and processes. |
Supply Chain Management
At CSI, we know supply chains business process intimately. We’ve worked with many customers in many industries. We have one of the broadest portfolios of alliances with leading and emerging supply chain vendors, such as SAP, Oracle, PeopleSoft, JDEdwards, Dassault Systèmes and i2 Technologies. As a single source for supply chain management, CSI Supply Chain Management Services can help you address the full supply chain spectrum:
Supply Chain Enterprise Applications - we integrate your supply chain with existing or new enterprise resource planning (ERP) solutions
Logistics - we work with you to implement new technologies in warehousing, transportation and reverse logistics that can result in cost reduction and improved customer service
Procurement - we help improve your procurement operations to achieve better prices, greater efficiency, tighter spend control and improved service levels
Supply Chain Operations - we help you realize operational improvements across the supply chain to enable cost reduction, cash flow gains and greater efficiencies
Asset Management - we work with you to optimize those business processes that plan for and manage all aspects of the asset lifecycle across all enterprise assets |
Finacial Capital Management
Our Financial Capital Management practice will help you address your financial analysis & reporting, treasury management, order to cash, and procure to pay needs. CSI’s specialty in Financial Capital Management Solutions allows us to deliver expertise and manage the complete request for proposal (RFP) life cycle for:
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Business Intelligence
CSI has a long and solid history as a leading provider of comprehensive web-based consulting. Our project engagement history demonstrates collaborative client partnerships and successful implementation of web-based solutions, spanning a wide spectrum of complexity.
Over the past decade, organizations in all vertical markets and industries have moved a multitude of business processes to the web, requiring skilled internet and web developers to build web and eCommerce sites. As an early adopter of web-based consulting, CSI has amassed an impressive track- record in this area, and our consultants have worked on some of the largest and most prestigious eCommerce applications in existence today.
As web development continues to evolve, CSI continues to amass specialized skills in this area, with forty percent of consultants possessing web skills.
Some of these technologies include:
- Microsoft technologies (.Net , MS Web Services, IIS, MTS and others)
- Java and related technologies including:
- J2EE
- IBM Websphere
- Weblogic
- Apache
- Open Source software
- XM-based technology
- n-tier architecture applications
- Web-enabling existing applications
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Document Management
The pace of technological advances has created new demands for the corporate world. Companies and organizations are facing harder decisions regarding information management in a complex environment.
CSI & CBS takes pride in providing customized solutions to the myriad of problems facing our clients in selecting, implementing, and managing Document Management, Workflow Technology solutions, and Electronic Document Forensic Services.
CSI DM Services will help you to develop document/content system strategies and requirements to ensure you acquire the best solution for your needs. We will also help you with implementation.
More about our consulting abilities and clients
Planning services:
- Strategic planning to incorporate document management to support business goals
- Requirements analyses - functional and technical specifications
- Cost/benefit analyses - development of business cases; FSRs for government agencies
- System design, including productive use of web technologies
- Workflow analysis and reengineering studies
- Implementation planning and assistance, including defining installation phases
- Pilot installation design and implementation, before & after measurement
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Business process Outsourcing
To remain competitive in the global economy, you need to concentrate on what made you successful in the first place – your core business. You can't afford to expend valuable time and energy managing transactions and noncore processes that could be handled by other specialists. CSI can provide the strategy, solutions and services you need to solve your complex business issues, achieve results and maintain your competitive advantage. Combining more than 15 years of information technology (IT) management and business process outsourcing expertise with knowledge specific to your industry, we can provide business-focused solutions tailored to your specific strategic goals.
Our full portfolio of BPO solutions will help you improve customer loyalty, drive revenue growth, maximize operational and organizational efficiency, integrate your business processes and applications, and save you money. We have the capability to deliver optimum value in BPO solutions because of our:
- Domain expertise
- Process excellence
- Best-of-breed applications and alliances
- Economies of scale
- Globally secure network
- Best Shore® delivery – the optimum mix of onshore, near-shore and offshore outsourcing
By leveraging our experience as an outside business process expert, you are free to concentrate on your core business. |